Health and safety
Our highest priority is ensuring the safety of our employees and anyone who may be affected by our activities. All our operational teams attend an induction Health & Safety course and a refresher course every two years. Our strong performance in this area has helped us achieve both the Royal Society for the Prevention of Accidents (RoSPA) Gold standard for the fifth year running and the British Safety Council's International Safety Award for a sixth year. With an annual RIDDOR (Reporting Injury Disease and Dangerous Occurrence Regulations) accident frequency rate of 0.4, we have met our target of beating the waste industry average by a large margin and the utilities average. We are very close to reaching the UK all-industries average. Our ultimate aim is zero RIDDOR incidents and we continue to work hard towards achieving and maintaining this stretching objective.
An important part of good health and safety management is listening to employees' views and feedback on health and safety in their everyday work. We measure this through our bi-annual employee survey. In 2010, 97% of employees participating in the survey responded that they believe that health and safety is taken seriously at Infinis. 98% also stated that they understand their responsibility with regards to health and safety, which reflects clear accountability mechanisms and training.